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General Services Administration

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This agency's goals, progress, and results

Read the key documents that describe what this agency wants to achieve, its performance to date, and what it plans to learn through research and evaluation

Strategic plan Performance plan & report Learning agenda
Mission

To deliver the best customer experience and value in real estate, acquisition, and technology services to the Government and the American people.

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Where is this agency headed?

Strategic goals are updated every four years and represent the broad outcomes and impacts an agency aspires to achieve over the course of an Administration's term. To advance those goals, agencies define more specific, targeted Objectives to complete.

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1

Real Estate Solutions: Financially and environmentally sustainable, accessible, and responsive workspace solutions that enable a productive Federal workforce

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2

Acquisition: A modern, accessible, and streamlined acquisition ecosystem and a robust marketplace connecting buyers to the suppliers and businesses that meet their mission needs

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3

Digital Government: A digital Government that delivers for the public through trusted, accessible, and user-centered technologies

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4

Government Operations: A Government that capitalizes on interagency collaboration and shared services to make informed management decisions and improve operations, delivering value for the American people